See GUARDIAN in action.
Interactive TourLaunchpad
Your morning stand up becomes one screen instead of five reports.You log in and still cannot answer the simplest question: what needs me today?
Command center
Launchpad
Your unified operating view for customers, agents, priorities and workflows.
2
2 pending · 0 accepted
3
3 total tickets
3
3 pending · 0 assigned
24
2 awaiting your review
Active Customers
Online customers waiting or available
Talking to the bot…
Agents
Live assignment board and current workload
No customers assigned.
No customers assigned.
Upcoming Appointments
2 today
Both still to attend
Next Required Action
2 work items
Waiting on your approval
Workload Summary
Total Active Work Items: 32
Ongoing Workflow Executions
Open one to see every run
Calls Summary
Real weekly call performance
Agent Activity Overview
Hour of the Day (UTC)
Today, at a glance
Appointments, tickets, callbacks and work items. Only what is assigned to you, and only for today.